SmartServe360
One customer layer for service and support.
A customer-facing web and mobile service platform that brings SmartFlow360 and SmartSupport360 together. Customers can access service and queue journeys, support tickets, notifications and profile experiences through a shared application layer.
Discuss ServeOne customer layer for service and support.
Unified customer service experience
Queue & service journey
Tickets & updates
Choose the service you need
↗Join a service or support journey
↗Track updates from one experience
↗Illustrative interface concept showing the product's operational direction. Demonstrations and implementation specifications are available by conversation.
Designed around
real operations.
Each capability is part of a connected product journey, designed to make information, decisions and actions easier to coordinate.
SmartFlow360 service & queue journeys
SmartSupport360 tickets & support
Web, mobile, notifications & shared profile
From signal to action.
One connected flow.
SmartServe360 is structured around a clear operational sequence rather than disconnected screens.
Choose the service you need
Join a service or support journey
Track updates from one experience
SmartServe360 can stand alone.
It is designed to connect.
SmartCycle products share a systems approach: focused interfaces, connected workflows and infrastructure that can evolve with the organization.
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