Begin with a useful question
Before introducing AI into a workflow, define the task it should support and the person who remains responsible for the outcome. A narrow, meaningful role is easier to evaluate than an open-ended promise of intelligence.
Show the limits
An interface should distinguish between a suggestion and a verified result. People need enough context to inspect an output, question it and decide whether to act. Uncertainty is part of the experience and should be communicated clearly.
Keep a route back to people
Review, correction and escalation are essential parts of an AI-assisted process. Thoughtful systems make those actions available at the moment they are needed, allowing specialist knowledge and human judgment to shape the final decision.
